Frequently Asked Questions

Everything you need to know about your SEVENFRIDAY experience.

How can I verify the authenticity of my SEVENFRIDAY watch?

Every SEVENFRIDAY watch comes with an embedded NFC chip. You can verify authenticity by scanning your watch with the official SEVENFRIDAY mobile app to register your product.

What is your global shipping policy?

We offer worldwide shipping via premium couriers. Delivery times typically range from 3 to 7 business days depending on your location and customs processing.

Does my watch come with a warranty?

Yes, all SEVENFRIDAY timepieces include a 2-year limited warranty from the date of purchase, covering manufacturing defects and movement issues.

What is your return and exchange policy?

We accept returns and exchanges within 14 days of receipt, provided the item is in its original, unworn condition with all protective films and packaging intact.

Are SEVENFRIDAY watches water-resistant?

Our watches generally have a water resistance rating of 3ATM. This means they are splash-resistant but not suitable for swimming, showering, or diving.

Which payment methods do you accept?

We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal and Apple Pay.